Hi, I’m
Richard Speight
IT Systems Specialist · Management & Automation
I help teams automate work, keep systems reliable, and make tools people actually enjoy using. My core focus: IT Systems Specialist management and automation.
Highlights
- Set up AI tools and trained models for internal teams to streamline workflows and insights.
- Built internal tools that removed manual steps and freed capacity for higher‑value work as part of IT systems management and automation initiatives.
- Designed Salesforce flows that reduced errors and turnaround times on core processes.
- Created a mobile/desktop nurse job board with professional UI/UX that replaced a manual board, requires no IT maintenance, reduces staff involvement, and attracts ~700 weekly views.
- Led SME training and cross‑department collaboration to ensure new solutions were adopted smoothly.
Core Skills
Salesforce & Automation
- Salesforce Flows, APEX basics
- Process automation & integrations
- Internal tooling & dashboards
Systems & Infrastructure
- Proxmox / Hyper‑V, Linux, AD
- Backups & access controls
- Network storage & monitoring
Collaboration & Training
- SME training & documentation
- Cross‑department delivery
- Stakeholder communication
Featured Projects
Nurse Job Board
Replaced a manual process with a zero‑maintenance board; ~700 weekly views; scalable UI/UX for mobile & desktop. See details
Salesforce Automation Suite
Flows and helper utilities that reduce errors and turnaround time on core processes. See details
Internal Tools
Lightweight apps and scripts that eliminate repetitive manual tasks for teams. See details
Experience
Apr 2025 – Present
System Specialist — Affinity Healthcare Group
Set up AI tools and trained models; built internal automation tools; designed Salesforce flows that modernised core processes; launched a self‑sustaining nurse job board used by hundreds weekly; partnered with operations and clinical leads to ensure adoption.
Oct 2024 – Apr 2025
System Support Specialist — Affinity Healthcare Group
Automated repetitive Salesforce tasks with APEX scripting; analysed and resolved partner‑introduced bugs; managed Salesforce credentials during a major release while maintaining BAU; improved ticketing interfaces and documentation; trained colleagues as SMEs and stabilised post‑release environments.
Jan 2024 – Oct 2024
IT Administration Support Officer — Affinity Healthcare Group
Provided end‑to‑end IT administration and support; kept day‑to‑day operations running smoothly; assisted early automation initiatives and contributed to system‑stability improvements.
About
IT systems specialist based in Brisbane with a focus on management and automation. Comfortable across Salesforce automation, Windows/Linux administration, Proxmox/Hyper‑V, access controls, and network storage. I translate business problems into small, practical tools that improve speed, reliability, and user experience.